How do I get a refund or replacement for this recall?

Stop using the recalled product immediately. Follow the manufacturer's instructions on the official recall notice for returning or disposing of the product. Depending on the recall, you may receive a full refund, a replacement product, or a free repair. Visit the official source link on this page for claim instructions.

How do I know if my product is affected by this recall?

Check the product name, model number, lot number, or purchase date against the official recall notice. The official source link on this page contains the full list of affected units. If in doubt, stop using the product and contact the manufacturer directly.

Product Recalls & Refunds Online / National

Trek Recalls Electra E-Bikes Due to Crash Hazard

Reward Free replacement available

This recall involves Electra Navigator Go! (Model years 2021 and 2022) and Electra Ace of Spades Go! e-bikes (Model years 2018, 2021 and 2022). The Electra Navigator Go! comes in Matte Nautilus Blue with map/ocean graphics and the Ace of Spades Go! comes in Matte Black with a gold spade. The name "Electra" is printed on the chain guard of the Navigator Go! with a compass on the top tube. The name "Electra" is printed on the down tube and chain guard of the Ace of Spades Go! with a spade on the top tube. Hazard: The rear fender can come loose and can contact the rear wheel and stop the bike unexpectedly, causing the rider to lose control of the bike, posing a crash hazard. Remedy: Consumers…

Reward Free replacement available

Category Product Recalls & Refunds

Location National

Eligibility Open to anyone who bought or owns the recalled product. Follow the official remedy instructions to claim your refund, replacement, or repair.

Source Official Source ↗

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