How do I get a refund or replacement for this recall?

Stop using the recalled product immediately. Follow the manufacturer's instructions on the official recall notice for returning or disposing of the product. Depending on the recall, you may receive a full refund, a replacement product, or a free repair. Visit the official source link on this page for claim instructions.

How do I know if my product is affected by this recall?

Check the product name, model number, lot number, or purchase date against the official recall notice. The official source link on this page contains the full list of affected units. If in doubt, stop using the product and contact the manufacturer directly.

Product Recalls & Refunds Online / National

Head Rush Technologies Recalls TRUBLUE iQ and TRUBLUE iQ+ Auto Belays Due to Fall Hazard

Reward Free repair available

This recall involves TRUBLUE iQ Auto Belay Devices, which enable climbers to safely descend while climbing. The TRUBLUE iQ is gray with blue handles and a gray sash on the front cover. The TRUBLUE iQ+ has an added catch-and-hold brake on the front. The LT versions of the iQ and iQ+ have blue tags above the blue webbing hand grip; the XL versions have a purple tag. The recalled auto belay devices have a serial number within the following serial number ranges printed on the device's handle, as well on the bottom of the device: Products Models Serial Number Range TRUBLUE iQ LT TBiQ LT (12.5m) iQ0041591 through iQ0044486 TRUBLUE iQ+LT TBiQ+ LT (12.5m) iQP000401 through iQP000422 TRUBLUE iQ XL T…

Reward Free repair available

Category Product Recalls & Refunds

Location National

Eligibility Open to anyone who bought or owns the recalled product. Follow the official remedy instructions to claim your refund, replacement, or repair.

Source Official Source ↗

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