How do I get a refund or replacement for this recall?

Stop using the recalled product immediately. Follow the manufacturer's instructions on the official recall notice for returning or disposing of the product. Depending on the recall, you may receive a full refund, a replacement product, or a free repair. Visit the official source link on this page for claim instructions.

How do I know if my product is affected by this recall?

Check the product name, model number, lot number, or purchase date against the official recall notice. The official source link on this page contains the full list of affected units. If in doubt, stop using the product and contact the manufacturer directly.

Product Recalls & Refunds Online / National

ESR HaloLock Wireless Power Banks Recalled Due to Fire and Burn Hazards

Reward Full refund available

This recall involves ESR HaloLock wireless power banks with model numbers 2G520, 2G505B and 2G512B. "ESR" is printed on the back and the model number is printed on the right side of the pocket-size power banks. They were sold in dark blue, light blue, gray, white and black. All recalled models have five circular LED display lights on one side. Hazard: The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers. Remedy: Consumers should immediately stop using the recalled power banks and contact Waymeet for a full refund. Consumers will be asked to send to support@esrtech.com their order number (not required) and a photo of the recal…

Reward Full refund available

Category Product Recalls & Refunds

Location National

Eligibility Open to anyone who bought or owns the recalled product. Follow the official remedy instructions to claim your refund, replacement, or repair.

Source Official Source ↗

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