How do I get a refund or replacement for this recall?

Stop using the recalled product immediately. Follow the manufacturer's instructions on the official recall notice for returning or disposing of the product. Depending on the recall, you may receive a full refund, a replacement product, or a free repair. Visit the official source link on this page for claim instructions.

How do I know if my product is affected by this recall?

Check the product name, model number, lot number, or purchase date against the official recall notice. The official source link on this page contains the full list of affected units. If in doubt, stop using the product and contact the manufacturer directly.

Product Recalls & Refunds Online / National

DT Swiss Recalls Carbon Wheels Due to Crash Hazard

Reward Free replacement available

This recall involves DT Swiss Carbon Fiber Road Wheels. The wheels have model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold aftermarket and as original equipment on various high-end road bicycle brands. The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim, which indicates "DT Swiss ID" followed by a 7-digit code. All wheels with DT Swiss ID code 2740000 or higher are affected by this recall. Hazard: A defect in the wheel can compromise the wheel's structural integrity, posing a crash hazard. Remedy: Consumers should stop using the recalled wheels and contact DT Swiss to coo…

Reward Free replacement available

Category Product Recalls & Refunds

Location National

Eligibility Open to anyone who bought or owns the recalled product. Follow the official remedy instructions to claim your refund, replacement, or repair.

Source Official Source ↗

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