How do I get a refund or replacement for this recall?

Stop using the recalled product immediately. Follow the manufacturer's instructions on the official recall notice for returning or disposing of the product. Depending on the recall, you may receive a full refund, a replacement product, or a free repair. Visit the official source link on this page for claim instructions.

How do I know if my product is affected by this recall?

Check the product name, model number, lot number, or purchase date against the official recall notice. The official source link on this page contains the full list of affected units. If in doubt, stop using the product and contact the manufacturer directly.

Product Recalls & Refunds Online / National

Compass Health Brands (Corporate Office): Voyager Rollator-intended as a

Reward FDA device recall — free correction, repair, or replacement from manufacturer or authorized retailer

Recall reason: Wheel spoke may crack causing the wheel to separate from the axle may result in patient injuries, including bruising and lacerations requiring stitches.. Recalled by Compass Health Brands (Corporate Office). Distribution: Nationwide. Classification (Class II — potential health risk). Affected lots/dates: Lot/Serial # RM2005000001-RM21004005000 (May 2020 through April 2021 manufacture dates). Contact the manufacturer or the retailer where you purchased this device to arrange for a free correction, repair, or replacement.

Reward FDA device recall — free correction, repair, or replacement from manufacturer or authorized retailer

Category Product Recalls & Refunds

Location National

Eligibility U.S. consumers who own or purchased the recalled medical device. Contact the manufacturer or the retailer/pharmacy where you purchased it to arrange for a free correction, repair, or replacement. Have the model number ready if possible.

Source Official Source ↗

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