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Trividia Health, Inc.: Good Neighbor Pharmacy, TRUE METRIX Self Monitoring

Reward FDA device recall — free correction, repair, or replacement from manufacturer or authorized retailer

Recall reason: Manufacturing defect causing LCD display issues with missing or partial segments (ghosting) that can result in misreading glucose values, potentially leading to inappropriate treatment decisions for diabetes management.. Recalled by Trividia Health, Inc.. Distribution: US Nationwide distribution in the states of NY, VA, FL, OH, CA, KY, NC.. Classification (Class II — potential health risk). Affected lots/dates: Model/Catalog Number: RE4011-01. UDI-DI (Meter Kit): 00087701426254. UDI-DI (Meter): 00021292007690. Serial Numbers: T13. Contact the manufacturer or the retailer where you purchased this device to arrange for a free correction, repair, or replacement.

Reward FDA device recall — free correction, repair, or replacement from manufacturer or authorized retailer
Category Product Recalls & Refunds
Location National
Eligibility U.S. consumers who own or purchased the recalled medical device. Contact the manufacturer or the retailer/pharmacy where you purchased it to arrange for a free correction, repair, or replacement. Have the model number ready if possible.
Source Official Source ↗
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